Terms Of Service
These Terms of Service set out the terms under which Subscriptions are sold by Us to customers through this website, www.leadzyAI.com (“Our Site”). Please read these Terms of Service carefully and ensure that you understand them before you start using the Services. You will be required to read and accept these Terms of Service when ordering a Subscription. If you do not agree to comply with and be bound by these Terms of Service, you must not use the Services and you will not be able to purchase a Subscription. These Terms of Service, as well as any and all Contracts, are in the English language only.
PART 1 – TERMS OF SERVICE
1. Definitions and Interpretation
1.1 In these Terms of Service, unless the context otherwise requires, the following expressions have the following meanings:
“Account”: means an account required for a User to access and/or use certain areas of Our Site;
“Content”: means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
“Contract”: means a contract for the purchase of a Subscription as explained in Clause 6;
“Data Protection Legislation”: means all legislation in force in the UK from time to time relating to data protection and privacy, including but not limited to, the Data Protection Act 2018, the UK General Data Protection Regulation (“UK GDPR”), and any successor legislation relating to data protection and privacy;
“Services”: the services provided through Our Site;
“Subscription”: means a subscription to Our Site providing access to use Our Services;
“Subscription Confirmation”: means Our acceptance of your order of a Subscription and confirmation of your purchase of that Subscription;
“We/Us/Our”: LeadzyAI, a limited company registered in England under company number [COMPANY_NUMBER], whose registered office is at [REGISTERED_OFFICE_ADDRESS].
2. Information About Us
2.1 Our Site is owned and operated by LeadzyAI, a limited company registered in England under company number [COMPANY_NUMBER] whose registered office is at [REGISTERED_OFFICE_ADDRESS].
3. Access to and Use of Our Site
3.1 Access to Our Site is free of charge; however, you will have to purchase a Subscription to access the Services.
3.2 It is your responsibility to make any and all arrangements necessary to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend, or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4. Accounts
4.1 Certain parts of Our Site (including the ability to purchase Services from Us) may require an Account in order to access them.
4.2 You may not create an Account if you are under 18 years of age.
4.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
4.4 We recommend that you choose a strong password for your Account. It is your responsibility to keep your password safe. You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at support@leadzyAI.com. We will not be liable for any unauthorised use of your Account.
4.5 You must not use anyone else’s Account.
4.6 Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause 25.
4.7 If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of Our Site requiring an Account for access and will result in the cancellation of your current subscription. You can close your Account using the facility provided within your Account.
4.8 You are solely responsible for backing up any content or data entered into your Account by you. We strongly recommend that you regularly and completely back up all of your content and data in your Account.
4.9 You have the ability to upgrade or downgrade your Account, Subscription, and the Services offered at any time.
4.10 Where an Account is downgraded, you will be responsible for all the data within the Account and any loss of data caused by the downgrading and removal of any Service within the account connected to the downgrade.
4.11 You should back up and download your data before requesting a downgrade of your Subscription.
4.12 No refunds will be offered for downgraded Accounts that have been downgraded before the end of the current billing period on the Account. The new lower charge will be automatically applied at the start of the next billing period. This applies to both monthly and yearly billing periods.
4.13 Where an Account is upgraded, the pro-rated amount covering the remaining part of the current billing period will be charged immediately, and the new higher charge will be automatically applied at the start of the next billing period. This applies to both monthly and yearly billing periods.
4.14 Trial or offer periods are offered at Our sole discretion and are subject to withdrawal at any time and without notice.
4.15 Only one person may use a single free or trial Account, and the Account cannot be shared amongst multiple individuals.
4.16 These Terms of Service apply to all trial or offer period Accounts.
5. Terms of Service
5.1 These Terms of Service constitute the entire agreement between Us and you with respect to your purchase of Subscriptions from Us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out in these Terms of Service and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein.
6. Subscriptions, Pricing, and Availability
6.1 We may from time to time change Our prices. Changes in price will not affect the current billing period of any Subscription that you have already purchased but will apply to any subsequent renewal or new Subscription. We will inform you of any change in price at least 10 days before the change is due to take effect. If you do not agree to such a change, you may cancel the Contract as described in sub-Clause 11.
6.2 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. Changes in price will not affect any current or previous subscription billing periods (please note sub-Clause 6.6 regarding VAT, however).
6.3 All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, We will charge you the lower amount and continue processing your order. If the correct price is higher, We will give you the option to purchase the Subscription at the correct price or to cancel your order (or the affected part of it). We will not proceed with processing your order in this case until you respond. If We do not receive a response from you within 10 days, We will treat your order as cancelled and notify you of this in writing.
6.4 If We discover an error in the price or description of your Subscription after your order is processed, We will inform you as soon as possible and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens. If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 11.2.
6.5 If the price of a Subscription that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order. Subsequent Subscriptions and renewals will be charged at the new price.
6.6 Prices on Our Site are shown exclusive of VAT. If the VAT rate changes between your order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.
7. Orders – How Contracts Are Formed
7.1 Our Site will guide you through the process of purchasing a Subscription and your renewal. Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.
7.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give Us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end.
7.3 No part of Our Site constitutes a contractual offer capable of acceptance. Your order to purchase a Subscription constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending you a Subscription Confirmation by email. Only once We have sent you a welcome email will there be a legally binding Contract between Us and you.
7.4 In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you.
7.5 Any refunds due under this Clause 7 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
7.6 Refunds under this Clause 7 will be made using the same payment method that you used when purchasing your Subscription.
8. Payment
8.1 Payment for Subscriptions must always be made either monthly or yearly in advance. Your chosen payment method will be charged when We process your order, and where you have provided an email address for invoicing purposes, a monthly invoice email will be sent to this email address.
8.2 Payments due must be made in full, without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
8.3 If you do not make any payment due to Us on time, We will suspend your access to Our Site. If you do not make payment within 10 days of Our reminder, We may cancel the Contract. Any outstanding sums due to Us will remain due and payable.
8.4 If you believe that We have charged you an incorrect amount, please contact Us at support@leadzyAI.com as soon as reasonably possible to let Us know.
8.5 If you upgrade from a free or trial Account, you will be immediately charged for the necessary full Account or Accounts.
8.6 Where you purchase a monthly subscription, Your monthly payment will be due from that date each month. Where you purchase an annual Subscription (where this option is offered by Us), payment for each 12-month period will be taken in full upfront at the beginning of your Subscription and then on each Subscription anniversary, unless you cancel your Subscription.
8.7 It is a condition of use that a valid debit or credit card is provided at all times for your Account or Accounts to remain active.
8.8 Where a credit or debit card payment request is made by Us and is declined by your card company or bank (for whatever reason), access to your Account or Accounts may be suspended immediately until such time as a valid payment has been processed, and a valid credit or debit card is associated with your Account or Accounts.
9. Provision of Services
9.1 Services appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until the Contract is otherwise ended.
9.2 In some limited circumstances, We may need to suspend the provision of Services (in full or in part) for one or more of the following reasons:
To fix technical problems or to make necessary minor technical changes;
To update the Services to comply with relevant changes in the law or other regulatory requirements; or
To make more significant changes to the Services.